Do you LOVE Technology and helping people? Do you want to join a “family” where you can REALLY make a difference, be a major part of success and surround yourself with other creative, high-energy professionals that “get” it?

Do the following core values apply to you?

  • Put yourself in your client's shoes. Be their superhero!
  • Be effective. Strive for excellence
  • Own it. Be accountable. No excuses.
  • Create an enjoyable workspace
  • Be Humble, there is always room for growth

Some Perks of Working at B4 Networks:

  • Paid lunch and breaks (1 hr/day)
  • Focus on your professional and personal growth
  • Comprehensive Benefits package after 6 months
  • Extended health care
  • Vision care
  • Dental care
  • On-site parking
  • Employee Assistance programs
  • Disability insurance
  • Competitive wages

If you are curious, ready to take on new challenges and open to doing things differently to help us evolve, then we want you on our team.

Current Job Opportunities:

There are a few parts to this role:

  1. Providing fast, friendly, and easy support to our clients. Taking care of quick problems…quickly!
  2. Teaching our staff at lower support tiers new things. We grow through learning!
  3. Working with the team to develop new technologies for our client’s businesses

Job Purpose

  • Assisting clients with hardware, software and networking problems remotely and on-site as required.
  • Working through the entire ticket process (identify, research, troubleshoot and resolve) independently for desktop, software and hardware issues, and DOCUMENT the results.
  • Assist with identifying client requirements and relaying that information back to B4 Networks sales staff.
  • Assisting with identifying client requirements and relaying that information back to B4 Networks sales staff.
  • Documentation of all work as completed.
  • Communicate with clients and staff to effectively schedule service tickets.
  • Review/prioritize outstanding support requests

Required Skills

  • Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
  • Ability to work in a team and communicate effectively.
  • Ability to multi-task and adapt to changes quickly.
  • Understanding of support tools, techniques, and how technology is used to provide services.
  • Typing skills to ensure quick and accurate entry of service request details.
  • Self-motivated with the need for little supervision.
  • Proficient in the following technologies:
  • Windows Server 2008, 2012, 2016, 2019
  • Microsoft Office 365
  • Windows 7, 10
  • Network Routing, Switches, VLAN's
  • Virtual Server technologies

Educational/Vocational/Previous Experience Recommendations:

  • Two-year diploma in a Computer Science field and/or 5+ years related experience in the field.

Along with your resume, please send a cover letter letting us know why you think you would be a fit for this position to resume@b4networks.ca

Job Types: Full-time, Permanent
Salary: $18.00 to $22.00 /hour
Work remotely: Temporarily due to COVID-19

Who are we looking for?

We are looking for a Finance Administrator to join our fast-growing organization to help organize and complete our company’s day-to-day accounting procedures.

The Finance administrator’s responsibilities include maintaining records for all transactions, invoicing, payroll, bank reconciliations, invoicing, preparing monthly and quarterly financial reports and answering client questions regarding invoices. If you have a background in Finance and knowledge of bookkeeping activities, we’d like to meet you.

Ultimately, you will help us manage and allocate our resources effectively and be able to help the leadership team where needed.

Responsibilities

  • Manage accounts receivable and payable
  • Process payroll bi-weekly
  • Bank reconciliations
  • Make/keep records of invoices and tax payments
  • Create Invoices based on work performed by team members.
  • Answer initial questions regarding invoices from clients
  • Identify and address account discrepancies
  • Report on financial projections (e.g. liquidity and cash flow)

Qualifications

  • Proven work experience as a Finance Administrator/Finance Assistant or similar role an asset and/or a diploma or degree in a Finance related field.
  • Hands-on experience with using cloud accounting applications
  • Good understanding of bookkeeping procedures
  • Time-management, organization skills and ability to work autonomously
  • Confidentiality

Who are we?

B4 Networks is a Managed Services I.T. support company for SMB’s – we pride ourselves in having a diverse and eclectic work environment with a strong focus on work/life balance, company culture and clients service. We look for team members who exemplify our core values and who are willing to go above and beyond for our clients and each other. If that sounds like you – please submit your resume and cover letter.

Application deadline: 2021-01-31

Job Types: Full-time, Permanent

Salary: $18.00-$20.00 per hour

Benefits:

  • On-site parking

Schedule:

  • 8-hour shift
  • Monday to Friday

Work remotely:

  • Temporarily due to COVID-19