Are you sick and tired of dealing with computer technicians who are
IMPOSSIBLE TO REACH, WON’T FOLLOW THROUGH,
CAN’T EVER FIX THINGS RIGHT AND NICKEL AND DIME YOU FOR EVERYTHING?
If so, we’re here to change your perception of what your
IT service provider can do for you.
Call 905-228-4809
To Schedule A Free Discovery Consultation
What Makes A Great Technology Partnership Great?
Never Doubting That Promises Will Be Upheld And That Your Expectations Will Be Met.
B4 Networks believes that visibility and accountability are key components of constant improvement. These principles allow us to be fully transparent with our clients, ensuring that you always know what we’re doing for your business.
In the spirit of transparency, we want to share with you our Key Performance Indicators. These three factors are what we consider to be the most important when it comes to building and maintaining great partnerships with our valued clients:
98%
8 Business Hour Ticket Resolution
This number represents the percentage of issues our technicians resolve within 8 business hours.
96%
Client Satisfaction
This number is based on surveys our clients have filled out after a ticket has been resolved.
10 Mins
Average Response Time
This number is based on how long it takes for a client to receive an initial reply to their support request.
Why do we consider these to be the most important factors?
They are the very best metrics with which to rate our services, our staff, and our values. Where B4 Networks is concerned, these numbers speak for themselves.
Get Your Free Discovery Consultation
Start Expecting MORE From Your IT Service Provider
We offer a range of services to help businesses like yours reach its full potential.
We focus on managing your technology so you can focus on growing your business.
Don't take our word for it.
Here's what our clients are saying:
Mechelle S.“I no longer spend sizable portions of my day dealing with issues relating to our computers, phones and internet…”
I have had the pleasure of dealing with B4 Networks for many years. I watched the company grow and grow again. Each time they have managed to put the client first, navigating internal changes without a negative effect on their level of service. As for that level of service, what can I say? They become a business partner, not just an IT service. They take a proactive team approach to managing your full technology systems, taking into consideration both current and future needs. I no longer spend sizable portions of my day dealing with issues relating to our computers, phones and internet; help is always just a phone call or email away. But the true magic is in the people. Every single person I have interacted with is knowledgeable, friendly and eager to be of service. This is a well-managed team of Technology Specialists who quite frankly have made my workdays a little less stressful, possibly a little more boring (in the best possible way) … and for that, I cannot thank them enough!
“Since signing on with B4 I have bragged about them…”
When you work with someone long enough, your first perceptions are usually confirmed. B4 is no exception, they have proved themselves trustworthy and honest. In all facets of business, not just network integrity. Since signing on with B4 I have bragged about them to other business owners, great staff and always return my queries- no matter how mundane. Keep it up, always a pleasure to interact with them.
Jan V.
“The biggest benefit for us is knowing that when we call, someone will be there to help us”
The biggest benefit for us is knowing that when we call, someone will be there to help us, 24/7. Since working with B4 Networks, we've also come to appreciate the friendly and knowledgeable service provided by their technicians. One of the things that we feel set's B4 Networks apart is their understanding that process / procedure and meticulous documentation is important for corporate standards.
Heather M.
B4 has proven to be a terrific IT partner for Frontier Utility Locating Services Inc. When we decided to outsource our IT, B4's services aligned with Frontier's perfectly. 24 hour service, attention to detail and follow through are just some of the things that make this relationship work.
Stuart Z.
“I Am Extremely Thankful For Their Services!”
B4 Networks is amazing! They even alerted me of compromised passwords that I wasn’t aware of. I am extremely thankful for their services.
Mitchell B.
“Customer Service Is Top Priority There!”
The team at B4 Networks is wonderful! The service technicians are knowledgeable, patient, and timely in their responses. Customer service is a top priority there! I want to take the time to thank service technician Teresa as she was extremely helpful in the setup of my Surface Pro.
Hannah K.
“They Are Ready And Eager To Assist”
B4 Networks is extremely adaptive to the needs of their clients. Whether you prefer calling the office, emailing, or getting support through the Client Portal, they are ready and eager to assist!
Ronnet M.
“…Our IT Is In The Hands Of Those That Are Experts!”
Working with B4 Networks has removed the stress that comes with technology. They have allowed us to put all of our attention into the things we are good at, while promising our IT is in the hands of those that are experts!
Mike V.
“...the techs at B4 Networks are extremely polite...”
As someone who doesn't speak English very well, I am thankful that the techs at B4 Networks are extremely polite and take the time to listen and understand my questions and concerns.
Marie-Eve L.
“I am thankful for the B4 team!”
The service technicians at B4 Networks are amazing! One of the techs fixes our printer issues like a boss! He goes the extra mile, calling third parties to ensure we are up and running efficiently. If our issues are not remedied over the phone, he will come to our office. I am thankful for the B4 team!
Yvonne V.
“The B4 team are amazing!”
I can't recommend them enough! They are thoughtful and helpful. They are also very personable and very good at going the extra mile when it comes to making sure you are up to date about where everything is in the process. The B4 team are amazing!
Ashly E.
