Negative Cues - What Are They?
Negative cues can significantly impact customer experience, and they fall into three primary categories: visual, verbal, and action cues. Let's explore each ...
How to Spot and Avoid Malicious Apps
The app store is a treasure trove of tools and entertainment, offering everything from games to banking apps. However, under the thousands of legitimate applications, malicious apps lurk, posing significant threats to your ...
Building Relationships with the FORD Method
Today, we're diving into the essential practice of relationship building using the acronym FORD. No, not the trucks! FORD stands for Family, Occupation, ...
Hot off the Digital Presses... Learn About Microsoft Copilot for Finance
Microsoft Copilot has been heading up the business AI charge. It’s used in Word, Excel, Edge, Windows, and more. This genAI-powered app ...
Protect Yourself from One-Time Password Scams
One-Time Passwords (OTPs) have become a crucial part of cybersecurity. As a form of multifactor authentication, OTPs send a unique code to ...
High School Graduate Aims to Revolutionize Healthcare with AI-Powered Tools
FOR IMMEDIATE RELEASE Contact: Amanda Lachapelle, Chief Operating Officer – B4 Networks Inc., 905-228-4809 Fonthill, Ont. – July 12th, 2024 – For the 8th year ...
Who are Our Customers?
What is Customer Experience (CX) and Who is the Customer? Everything an organization does to deliver superior experiences, value, and growth for ...
Event Scams Unveiled: How to Stay Safe
Welcome to the world of event scams, where we uncover the various tactics cyber criminals employ to deceive and exploit eager event-goers. From deceptive streaming services promising free access to major ...
Why Continuous Monitoring is a Cybersecurity Must
Imagine this: you leave your house for vacation. You live in a shady neighborhood but feel confident your locks are secure. But you also don’t check them daily. Are they really locked ...
7 Common Pitfalls When Adopting Zero Trust Security
Zero Trust security is rapidly transforming the cybersecurity landscape. It moves away from traditional perimeter-based security models. In this approach, every ...
