Bryan Lachapelle

Hi, I’m Bryan Lachapelle, and I’m the President of B4 Networks.

I started working with technology since early childhood, and routinely took apart computers as early as age 13. I received my education in Computer Engineering Technology from Niagara College. Starting b4 Networks was always a dream for me, and this dream became true in 2004. I originally started b4 Networks to service the residential market, but found that my true passion was in the commercial and industrial sectors where I could truly utilize my experience as a Network Administrator for a large Toronto based Marine Shipping company.

My passion today is to ensure that each and every client receives top of the line services.

My first love is for my wonderful family. I also enjoy the outdoors, camping, and helping others. I’m an active Canadian Forces Officer working with the 613 Fonthill Army Cadets as a member of their training staff.

Amanda Doucette
HR and Customer Service Manager

Amanda is an integral part of our team, and is responsible for helping put together the team you’ll see below.

Amanda also helps with the development of policies and customer service best practices that have guided us over the years.

In her newest role as Customer Service Manager, Amanda works closely with our managed clients to ensure they are always getting the best possible service from our team.

Alex Vandersteen
Service Manager

I’m Alex Vandersteen and I’m the Service Manager for B4 Networks.

As Service Manager, I’m responsible for making sure that our staff provide all of our clients with the excellent friendly support they have come to expect from B4 Networks.

I’ve lived in the Niagara Region all my life, and wouldn’t trade it for anything. I love the region, with it’s great scenery, interesting attractions, and fantastic people.

After attending and graduating from the Computer Engineering Technology program at Niagara College in 2011, I furthered my education by training for and becoming a Microsoft Certified Professional.

I have been working with computers and networks for most of my life, and love what I do. I look forward to providing top tier technical support your businesses.

Steve Lamarre
Network Administrator

I’m Steve Lamarre and I’m B4 Networks’ Network Administrator.

After graduating from Niagara College’s Computer Engineering Technician program in 2008 I split my time between Audio Visual and Information Technology work for both non-profit and profitmaking businesses.

Having a mostly non-profit focused past I have grown a love to work with people to make sure they’re getting the most out of their systems and to help get to the next level with minimal cost involved. Whether it’s backups, antivirus protection, Unified Threat Management or just server maintenance, I always feel better when I know each client has the right services and service plans to meet their needs.

I’m excited to help grow our service team. I hope to always keep our team focusing on the fact that we support people, we’ve all just chosen to do that by maintaining and fixing their systems.

Lisa Thrift
Service Technician

Hi, I’m Lisa Thrift, and I am a Service Technician for B4 Networks.

In my role as a Service Technician for B4 Networks, I have the privilege of providing support for our clients. An important part of my job is to help alleviate our clients’ stress and frustration from dealing with technology glitches by providing real world solutions to big tech problems. I enter my office each day with a smile on my face, and I leave the same way, knowing that I was able to help someone today.

With my degree in Broadcasting and Computer Systems Technology as well as my love for gaming and photography, I bring a great variety of experience to my work in IT support. I welcome the challenge of each new situation and enjoy finding solutions and helping our clients understand and implement it.

I enjoy the positive team environment of working at B4 Networks and the opportunity to be a problem solver for our clients each day.

I look forward to working with you!

Andrew Vandersteen
Service Technician

Hi, I’m Andrew Vandersteen, and I am a Service Technician for B4 Networks.

As your Service Technician, it is my job to make certain that you are able to get the most from your technology. I am here to assist with any challenges you might face. Whether it’s a question about how something functions, troubleshooting a problem, or equipment that’s just not working correctly, I’m here to help.

Before getting into IT service support, I studied Media Studies and earned a diploma in this field. I also have worked on several different films. My background in these fields has provided me with a diverse skill set to draw from to assist you with your technology needs.

I enjoy puzzling through technology issues and look forward to helping you find solutions to help your technology function the best for you.

Brittnee Orsini
Marketing Coordinator

Hi, I’m Brittnee Orsini and my role here at B4 Networks is the Marketing Coordinator.

My passion for marketing began at the young age of 12 years old after watching “What Women Want”. The endless creative opportunities and strategic development behind each marketing campaign in the film is one of the reasons I decided to pursue a future in Marketing.

I graduated from Brock University with a degree in Sports Management. A few years after graduating from Brock, I decided to further my knowledge of marketing and I enrolled in the Sport and Event Marketing Post-Graduate program at George Brown College. I graduated from the program with honours in 2013.

After college, I interned for a Sports Clubs and a full-service Marketing agency in Toronto which gave me the required skills to be successful in my role here at B4 networks. There is no better team of people that I’d rather be on this crazy adventure with!

Ryan Smith
Professional Services Manager  & Account Manager

I’m Ryan Smith, the Professional Services Manager and Account Manager for B4 Networks.

Starting my education in Aviation Industry, I quickly realized that this path was not going to challenge me enough and looked to the world of technology. 20 years later, I have worked as a service tech for small local IT shops to being an IT Director for a corporation with 2000+ end users.

I was born and raised in the Niagara Region and am passionate about what this area has to offer. I collect unique classic cars and enjoy spending quality time with my wife and kids. My personal philosophy is “A day without learning is a day wasted.”

Michal Panszczyk
Service Technician

My name is Michal Panszczyk, and I work as a Service Technician. In this role, B4 Networks has provided me a way to exercise my problem-solving skills while also exposing me to a vast technological environment to learn from. I am happy to be an important point of contact for our clients. It helps me to understand their issues and formulate a plan that works for both the individual and the business. I dedicate myself to service and will address any problem as if it were my own.

I have a degree in Science and Technology Studies from York University as well as a diploma from Humber College for their Computer and Network Support Technician program. These are a great benefit to my work at B4 Networks but nothing beats a good team.

I love being silly at work and am happy to be the butt of a good joke if it brings a laugh.
I have many varied interests. I love playing video games especially with couch co-op. My eSport of choice is Super Smash Brothers Melee and my casual game of choice is Binding of Isaac. I really enjoy tabletop games and RPGs. I especially love creating or enacting great cinematic stories. I also love engaging with some Star Trek (pun intended).