Many of us have entertained the suspicion that our devices might be eavesdropping on our conversations. After all, how else could that clothing brand you mentioned over brunch suddenly appear as a targeted ad on your Instagram feed? Despite repeated denials from the tech community about listening without explicit permission, recent revelations from Cox Media Group (CMG), a multibillion-dollar media conglomerate, have brought this issue to the forefront.
How They're Doing It
According to findings by 404 Media, CMG utilizes AI technology to intercept conversations via smart devices, gathering insights into our spending habits, interests, and daily activities to deliver tailored advertisements. Dubbed "Active Listening" by CMG, this controversial practice raises concerns about privacy and data collection. Although CMG has removed mentions of its Active Listening platform from its website, archived information still sheds light on its methods.
A statement from CMG's VP of digital strategy confirmed the use of audio data to construct detailed customer profiles, asserting benefits for both consumers and businesses. However, the technical intricacies of this process remain undisclosed, leaving questions about compliance with safety regulations, particularly those imposed by companies like Apple.
CMG later clarified that its operations do not involve direct eavesdropping but rather rely on aggregated, anonymized, and encrypted data sets for targeted advertising purposes. Despite this reassurance, skepticism persists, with Business Insider highlighting the ambiguity surrounding the actual implementation of such technology.
Taking Action
In light of these revelations, it's prudent for individuals to review and adjust their privacy settings to mitigate potential risks. While major tech companies like Google and Apple have stringent policies regarding data collection, the proliferation of fake apps and dubious entities underscores the importance of vigilance.
Consider auditing the permissions granted to your apps, particularly those with microphone access. If an app's need for such access seems unwarranted, revoke it through your device's settings. Additionally, opt for settings that restrict microphone usage to active app sessions only. Finally, exercise caution when downloading apps, ensuring awareness of their data collection practices, especially concerning voice data.
By proactively managing privacy settings and staying informed about data collection practices, individuals can safeguard their personal information in an era where digital privacy is increasingly precarious.
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If you do not currently have an IT provider or would like a second opinion on your network security, please don’t hesitate to reach out to our team. We are here to serve you in the Niagara Region and Simcoe County, 24/7/365.
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