Authored by: Bryan Lachapelle, President & CEO It’s an interesting question, and one that managers everywhere would love a definitive answer to, because that’s an easy fix. If all it takes to ...
Authored by: Bryan Lachapelle, President & CEO Entrepreneurs are a breed apart. The entrepreneurial spirit is not something you can teach; you’ve either got it or you haven’t. Having said that, technology ...
Authored by: Bryan Lachapelle, President & CEO One of the biggest problems facing any business is how to handle customer support. Most businesses take the wrong approach towards customer support; they treat ...
Authored by: Bryan Lachapelle, President & CEO Attention Target shoppers, we regret to inform you that up to 40 million of you may have had your credit card information stolen, and up ...
Authored by: Bryan Lachapelle, President & CEO Training is one of those aspects of running a business that never seems to get a lot of attention, and what press it does get ...
Authored by: Bryan Lachapelle, President & CEO First things first, if you haven’t heard of hashtag shopping, you’re not alone. A month after its roll out, it had less than four thousand ...
Authored by: Bryan Lachapelle, President & CEO E-Commerce and auction giant eBay confirmed yesterday that the website did indeed take a hit from hackers, and that the database that contains user ...
Authored by: Bryan Lachapelle, President & CEO It’s a tough world out there in business today. You work hard at your business, and you value your staff – their abilities, their dedication ...
Authored by: Bryan Lachapelle, President & CEO It may be somewhat more appropriate to call this article, “How Instagram Changed The Internet.” I say that because Instagram’s surging popularity was the primary ...
Authored by: Bryan Lachapelle, President & CEO Sometimes, the worst happens. You’ve got a crew of great people and the bottom falls out. If you don’t let some of them go, everybody ...
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January 15th, 2026
