Five Ways To Make Your Reception Area Really Welcoming
Authored by: Bryan Lachapelle, President & CEO Nobody likes to be kept waiting, but sometimes it happens. One way you can ease the pain of having to wait is to make your ...
Giving Customers Either/Or Choices – A Tried And True Way To Build Sales
Authored by: Bryan Lachapelle, President & CEO Marketers are intensely clever individuals. They’re always coming up with ways to get people to spend money, even when there might be some reluctance to ...
Getting Customers to Spend More Than They Think They Want to Spend
Authored by: Bryan Lachapelle, President & CEO In marketing parlance, it’s called the “up sell” and sometimes the side-sell, and its purpose from your company’s point of view is to do just ...
Does An Office Dress Code Improve Business Performance?
Authored by: Bryan Lachapelle, President & CEO It’s an interesting question, and one that managers everywhere would love a definitive answer to, because that’s an easy fix. If all it takes to ...
8 Handy Business Apps That Every Entrepreneur Should Have
Authored by: Bryan Lachapelle, President & CEO Entrepreneurs are a breed apart. The entrepreneurial spirit is not something you can teach; you’ve either got it or you haven’t. Having said that, technology ...
Email Customer Support: Five Things That Make It Essential
Authored by: Bryan Lachapelle, President & CEO One of the biggest problems facing any business is how to handle customer support. Most businesses take the wrong approach towards customer support; they treat ...
What Target’s Data Breach Has Taught Us About Security
Authored by: Bryan Lachapelle, President & CEO Attention Target shoppers, we regret to inform you that up to 40 million of you may have had your credit card information stolen, and up ...
Why Training Your Employees Is No Longer Optional
Authored by: Bryan Lachapelle, President & CEO Training is one of those aspects of running a business that never seems to get a lot of attention, and what press it does get ...
What You Need To Know About Hashtag Shopping
Authored by: Bryan Lachapelle, President & CEO First things first, if you haven’t heard of hashtag shopping, you’re not alone. A month after its roll out, it had less than four thousand ...
eBay Database Compromised: Change Your Passwords Today
Authored by: Bryan Lachapelle, President & CEO E-Commerce and auction giant eBay confirmed yesterday that the website did indeed take a hit from hackers, and that the database that contains user ...
