Can Password Managers Be Hacked?
Authored by: Bryan Lachapelle, President & CEO Password managers keep our online accounts safe. They store all our passwords in one place. But are they hackable? What are Password Managers? Password ...
World-Class Internal Culture
Authored by: Bryan Lachapelle, President & CEO A topic that comes up frequently in these blogs, and among those in the CX ...
Best Practices for Secure Data Backup
Authored by: Bryan Lachapelle, President & CEO These days, everything is digital. We deal with data every day: from personal photos ...
Decoding the Dark Web: What You Need to Know
Authored by: Bryan Lachapelle, President & CEO The Dark Web, the Deep Web, and the Gray Web—these terms may sound similar, but they represent very different corners of the internet. In this ...
5 Common Cyber Threats in 2025 (and How to Avoid Them)
Authored by: Bryan Lachapelle, President & CEO In 2025, cyber threats are in almost every nook and corner. They might be with ...
Why Businesses Should Regularly Review Customer Testimonials
Authored by: Bryan Lachapelle, President & CEO In the pursuit of improving customer service, businesses often focus on identifying areas for growth. ...
How is Your Cyber Hygiene? Essential Tips For 2025
Authored by: Bryan Lachapelle, President & CEO Cyber hygiene is super important. It’s like brushing your teeth but for your online life. Good cyber habits help keep you safe from hackers on ...
A True Story About Identity Theft: Lessons From Sam’s Experience
Authored by: Bryan Lachapelle, President & CEO One Saturday evening, Sam was relaxing on the couch when his phone buzzed with a notification from his identity theft monitoring service. The alert revealed ...
Colleagues as Customers
Authored by: Bryan Lachapelle, President & CEO One of the most important customers we all have is each other. There are so ...
Do You Really Need Dark Web Monitoring?
Authored by: Bryan Lachapelle, President & CEO The dark web is a hidden part of the internet. You can’t find it with Google. You need special software to access it. Criminals use ...
