Every year has 525,600 minutes, and scammers use every single one of them to find new ways to deceive, trick, and steal. Their tactics are always evolving, making it crucial to stay vigilant and informed …
There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites and websites. You can also see these malicious ads on Google searches. Two …
Picture this: you’re enjoying your favourite show when your phone rings. The number isn’t familiar, but distracted by the on-screen drama, you pick up. The voice on the other end says, “This is tech support. …
The world has gone digital. We see it everywhere people shop for goods and services. Cash, check, or debit used to be the norm. Now, there are payment wallets that people expect businesses to accept. …
Our next topic is learning how to be slow to respond, called “don’t jump”. The theory stems from the car dealer, Lexus. They began to build a strong foothold in the industry by using empathetic …
Few things rival the excitement of receiving a package at your door. Whether it’s a jacket you ordered or a thoughtful gift, unboxing something new is a little thrill. But what happens when you receive …
Today, we're going to talk about the importance of empathy over the black and white criteria known as “right and wrong”. In the context of IT support, there are many instances where the client may not …
When it happens, you feel powerless. You get an email or letter from a business saying someone breached your data. It happens all too often today. Data breaches happen at banks, online sites like Facebook, …
Email is a fundamental communication tool for businesses and individuals alike. But it’s also a prime target for cybercriminals. Cyberattacks are increasing in sophistication. This means enhancing your email security has never been more critical. …
In today’s rapidly evolving digital landscape, cyber threats have become more sophisticated than ever. Among them, spear phishing stands out as one of the most dangerous and targeted types of cyberattacks. Unlike broad, generic phishing …
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